Dell EMC OpenManage Enterprise Version 3.5 User's Guide

Run and download Diagnostic reports

1. On the <Device name> page, from the Troubleshoot drop-down menu, select Run Diagnostics.
2. In the RemoteDiagnostic Type dialog box, from the Remote Diagnostic Type drop-down menu, select one of the following to generate a report.
   • Express: In the least possible time.
   • Extended: At nominal speed.
   • Long Run: At a slow pace.

   NOTE See the Remotely Running Automated Diagnostics Using WS-Man and RACADM Commands technical white paper at https://en.community.dell.com/techcenter/extras/m/white_papers/20438187.
3. To generate the Diagnostics report now, select Run Now.
4. Click OK. When prompted, click YES.
   WARNING Running a Diagnostics report automatically restarts the server.
   A job is created and displayed on the Jobs page. To view information about the job, click View Details in the right pane. See View the jobs list. The job status is also displayed in the Recent Activity section. After the job is successfully run, the status of the job is indicated as Diagnostic Completed, and the Download link is displayed in the Recent Activity section.
5. To download the report, click the Download link, and then download the <Servicetag-jobid>.TXT Diagnostics report file.
   • Else, click Troubleshoot > Download Diagnostics Report, and then download the file.
6. In the Download RemoteDiagnostics Files dialog box, click the .TXT file link, and then download the report.
7. Click OK.