
Dell ThinOS 10.x 2502, 2505, 2508, and 2511 Release Notes
Known and fixed issues
The following table displays the known and fixed issues:
| Issue ID | Description | Workaround |
|---|---|---|
| 570 | Audio names for HDMI/DP are displayed in Zoom meetings but are not displayed in the client. | No workaround is available yet. |
| 692 | Philips speech mike III does not work as expected when redirected to Server OS. | No workaround is available yet. |
| 746 | ThinOS fails to print FPS details in the Client performance monitor. | No workaround is available yet. |
| 1201 | ThinOS fails to wake the device using a bluetooth keyboard. | No workaround is available yet. |
| 2236 | The scanner does not function when it is plugged hot. | Sign-out and sign in to the session. |
| 2289 | Nuance Power mic II-NS takes more than 10 seconds to enumerate in a local client. | No workaround is available yet. |
| 2387 | An audio echo persists during Microsoft Teams calls despite enabling the echo cancellation feature in Microsofts Teams in a Citrix session. | Use a USB\BT headset. |
| 2713 | GPU Blast sessions in VMware cannot be launched from Wyse 5070 and 5470 devices. | Enable High Color Accuracy or Disable H264 and HEVC. |
| 3752 | Firmware upgrade fails for EPOS Expand 30. | No workaround is available yet. |
| 4111 | Fn + prt sc functionality is not working from client to sessions. | No workaround is available yet. |
| 4122 | (A2DP) Streaming is automatically switched to UC(HSP/HFP) in Bluetooth audio profile after connecting Teams call in the session. | Manually switch to a UC profile. |
| 4696 | Session keyboard does not work while playing the BCR video in a Citrix session. | Performing a search in the browser reactivates the keyboard keys in the session. |
| 4803 | Remote Desktop Protocol (RDP)—USB disk-mapping issue: Disconnecting the USB drive while transferring a file results in a malfunction. Also, USB drives formatted with NTFS do not function properly within an RDP session. | Use FAT/FAT32 formatted USB drives. |
| 4979 | After launching Notepad within the session, you cannot perform the Fn + Right arrow/left arrow keys in a VMware session for Wyse 5070 Extended device. | No workaround is available yet. |
| 5009 | Dell Portable SSD Hot Plug is not working in Citrix. | Sign-out and sign in to the session. |
| 5159 | [WR_1] Dual Ethernet—Ping loss error continues when ENET1(USB Ethernet) is unplugged and replugged to the device. | No workaround is available yet. |
| 5370 | OSD button does not work in the Wyse 5470 All-in-One Thin client. | No workaround is available yet. |
| 5980 | Unable to retain the External Monitor Display post reboot for Latitude 5440. | Hot plug the external monitor. |
| 6028 | When the Dell USB SP3022 speaker is connected, the volume control buttons impacting the other listed audio devices. | No workaround is available yet. |
| 6051 | Microphone is not detected in the PRAS sessions. | No workaround is available yet. |
| 6054 | After rebooting the device, the boot logo image does not work using WMS. | No workaround is available yet. |
| 6055 | The audio line-out port does not work in the OptiPlex 7410 & 5470 AIO platforms. | Use a 3.5mm jack. |
| 6186 | While installing the ThinOS ISO image on Wyse 5070 and 5470 platforms, a black screen may appear for approximately 40 seconds. | No workaround is available yet. |
| 6282 | The USB disk partition fails to detect locally when the VMware session is disconnected. | Unplug and plugin the device. |
| 6341 | C2423H-Dual Monitor volume controller UI is not working. | No workaround is available yet. |
| 6357 | The default mute setting is deactivated when the volume down button is pressed on the WH3022 volume control buttons. | No workaround is available yet. |
| 6620 | After hot-plugging the monitor, the browser position is not retained. | After Hot Plug, reboot the client. |
| 6642 | The device occasionally displays a blank screen when a VMware session is initiated in Wyse 5470 AIO. | Wait for 20 secs. |
| 6696 | When the LID close status is configured to shut down, the device fails to power off when the lid is closed. | No workaround is available yet. |
| 6702 | After disconnecting and reconnecting the Yealink headset using bluetooth, the headset does not play the audio in a VMware session. | Disconnect and reconnect the headset. |
| 6885 | Force Redirection does not work in a Citrix session. | No workaround is available yet. |
| 6975 | Brightness settings from APT and WMS are not working as expected on OptiPlex 7410 and 7420 platforms. | No workaround is available yet. |
| 7013 | Not showing full information in Lakeside about the CPU type in the remote client. | No workaround is available yet. |
| 7152 | After clicking Force Core Dump, glitches are observed on the screen before the system restarts. | No workaround is available yet. |
| 7195 | During a Microsoft Teams video call, sometimes the screen turns black if the call is put on hold and resumed twice. | Disconnect and reconnect the call. |
| 7237 | VMware session SSO is not working with the Sun Microsystem Smartcard reader. | No workaround is available yet. |
| 7260 | [Local OS] Date and Time is not preserved post restart. | Set Date and Time from WMS/APT. |
| 7263 | The analog headset's pop-up menu is not prompted after the system is rebooted. | Plug out and plugin the analog headset. |
| 7499 | A laptop connected to the dock only displays one screen in the Horizon session. | Sign off from the session and sign in again. |
| 7641 | You cannot upgrade from ThinOS 9.x to ThinOS 10.x when the device is previously converted from from Windows 10 IoT Enterprise to ThinOS 9.x. | Use USB imaging. |
| 7189 | Wyse 7420 AIO camera's sensitivity encounters a delay in scanning the QR code. | No workaround is available yet. |
| 7896 | The Webex application screen blinks while establishing a bluetooth connection in a Citrix session. | No workaround is available yet. |
| 7922 | You cannot upgrade from ThinOS 9.x to ThinOS 10.x when the device is previously converted from Dell Ubuntu 22.04 to ThinOS 9.x. | Install the ThinOS 2411 9.5.4070 image, then install the recovery firmware 2411_004. |
| 8195 | Bluetooth headsets are not displayed in the session device manager. | No workaround is available yet. |
| 8211 | After converting from DHC to ThinOS 10.x, the 802.1X option is getting disabled. | Reconfigure the 802.1x authentication. |
| 8228 | Mic Mute user interface check box does not work through HID button for all the headsets. | No workaround is available yet. |
| 8278 | User interface issues observed in the Record Devices in Latitude 3440. | There is no impact on the functionality. |
| 8526 | Jabra Evolve2 65 Flex BT headset is disconnected post reboot. | Reconnect the device. |
| 8535 | Remote Shadow(P2P) does not work in IPv6 setup. | No workaround is available yet. |
| 8789 | Occasionally, the Logitech camera appears twice in Microsoft Teams. | No workaround is available yet. |
| 8834 | When you click the Export button, the export process begins, but simultaneously, the About page under System Info displays N/A for system details, which is not the expected behavior. | Do not use any other tab while exporting the logs. |
| 8852 | HDMI/DP Audio-2 exists after disabling the second monitor. | Reboot the device once. |
| 8883 | AMD port Hot-Plug does not work in the Wyse 5070 Extended platforms. | Reboot the device after hot plugin. |
| 9042 | Jabra Firmware update appears in the OOBE Screen after factory reset. | There is no impact on the functionality. |
| 9112 | Application packages are not getting updated after conversion when both BIOS and application packages are configured in 9.x WMS policies. | When upgrading, include the application packages and then push the BIOS packages. |
| 9143 | The local link address and gateway address do not populate on System Info by changing the Ethernet speed and switching to a statically defined address. | It works fine with DHCP. |
| 9153 | External USB cameras are listed under speakers in Microsoft Teams. | There is no workaround. Also, there is no impact on the functionality. |
| 9247 | When the Dock WD22TB4 is connected to the client external monitors, it requires additional time to initialize and display. | No workaround is available yet. |
| 9248 | When the Dock WD22TB4 is connected to the Latitude 5440, you cannot disable the displays. | Unplug the monitor from the dock. |
| 9257 | HEVC encoder does not work in a VMware session. | No workaround is available yet. |
| 9265 | Intermittently, sleep is taking more time than expected. | No workaround is available yet. |
| 9269 | Conference Monitor HDMI/DP audio does not work with upstream cable. | No workaround is available yet. |
| 9281 | Dual Monitor HDMI/DP Audio-2 disappears when the second monitor is Hot plugged. | Reboot the device once. |
| 9315 | The device is not waking up from sleep mode while USB device remains connected. | Press any key on the keyboard to restore functionality. |
| 9318 | The WB3023 camera's microphone does not work in VDI sessions during Zoom meeting. | This issue is observed only with Dell WB3023. |
| 9325 | The unlocked terminal is getting disabled after launching the session if it is set to screensaver as turn the screen off in a Citrix or VMware session. | Sign off from the session and sign in again. |
| 9327 | The Wl5024 bluetooth headset volume UI is not working in VMware session. | The issue is with Dell WL5024, but it works fine with other headsets. |
| 9524 | After signing out from the Imprivata that is installed in the Citrix session, the previously opened application still runs on the client. | No workaround is available yet. |
| 9526 | Multiple bluetooth headsets are not getting listed in the record devices. | No workaround is available yet. |
| 9527 | Copy and Paste functionality does not work from the local client to the parallel RAS session. | No workaround is available yet. |
| 9586 | In RDS broker, the session disconnects when you press Ctrl + V when using Copy to Clipbaord > Fullscreen. | No workaround is available yet. |
| 9811 | The built-in audio functionality is not operational when connected to a monitor that does not support audio output. | Use a USB or Bluetooth headset for audio functionality. |
| 9812 | The Pop-up message to power off the device when secure boot disabled from BIOS during DHC to T10 conversion is not present. | Power ON the device and enable the secure boot in BIOS. |
| 9820 | If you set polish language, time is shown in 24-hrs format but in the client, time is shown in 12-hrs format. | No workaround is available yet. |
| 9829 | USB/Jack headphones are not taking priority when HDMI/DP Audio is selected. | Select the headphones manually. |
| 9834 | The Dell boot logo is appearing on the corner of the screen when using it with 2 K, 4 K, and 5 K monitors. | There is no impact on the functionality. |
| 9841 | The Citrix Native mode options do not appear under the Management section on the OOBE screen. | You can set it from WMS/APT. |
| 9849 | The client experiences issues when connecting 3-4k monitors using the dock. | No workaround is available yet. |
| 9852 | The bluetooth device is disconnecting after client reboot with the WL5022 headset. | Disconnect the headset and reconnect again. |
| 9891 | Occasionally, the Teams call tone may continue after accepting or rejecting a call in an AVD session. | Disconnect the call and reconnect again. |
| 9892 | Occasionally, after WMS check-in, the user login fails on the first attempt. | Press the Esc key. |
| 9987 | Latitude 5440 & 5450 devices cannot record audio from a headset that is connected to the 3.5mm jack. | Use the USB\Bluetooth headset. |
| 10007 | After performing a soft reset or a factory reset, there is no audio when playing YouTube videos in browsers. | Reinstall the package. |
| 10033 | Dell USB Printer (Local) functionality is not working inside the VMware session. | Use a network printer for printing tasks. |
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