SIM/eSIM Setup Guide for Chromebook

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Set up eSIM

An eSIM is a programmable SIM that allows you to activate a cellular plan from your carrier with or without having to use a physical SIM card. If your device includes an option for both an embedded SIM and a physical SIM card, ensure that the eSIM option is selected.

NOTE:Your Chromebook must run on version 92 or later to set up an eSIM.
NOTE:Computers could be dual SIM or single SIM. In computers with dual SIM, there is an in-built eSIM always available and the Network menu screen shows both the SIM and the eSIM options.
NOTE:In computers with single SIM, the Network menu screen shows either a SIM or eSIM option available.
  1. On the bottom-right corner, select Time > Settings > Network > Mobile data.
    NOTE: Ensure to turn on the slider for the Mobile data.
    eSIM with the Network icon is displayed (if there is an eSIM inserted or if the device has an in-built eSIM).
    NOTE:
    • By default the eSIM profile is blank and No available eSIM profiles. Download a new profile is displayed.
    • Go to step 2 to set up a new network and add a new eSIM profile.
    • The carrier name is displayed only when the eSIM profile installation is complete.
  2. Click the Network icon to set up a new network.
    NOTE:Connection to Wi-Fi or Ethernet network is necessary to add an eSIM profile.
    A Set up new network dialog box opens with a QR code scanning screen. Scan a QR code using your device camera or enter the activation code provided by your carrier.
    NOTE: The activation code automatically loads. If the activation code does not load automatically, type it in manually.
  3. Enter the Activation code and click Next.
    A message Activation code detected is displayed.
  4. Click Next to close.
    A message Profile has been added successfully is displayed.
  5. Select Done.
    NOTE: Multiple eSIM profiles can be added.
    NOTE:For more information about how to add or manage eSIM profiles, see Set up an eSIM or SIM for mobile data.

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