Dell 14 Plus 2-in-1 DB04255 Owner's Manual
System-diagnostic lights
This section lists the system-diagnostic lights of your Dell 14 Plus 2-in-1 DB04255.
The following table shows different Service LED blinking patterns and associated problems. The diagnostic light codes consist of a two-digit number, and the digits are separated by a comma. The number stands for a blinking pattern; the first digit shows the number of blinks in amber color, and the second digit shows the number of blinks in white color. The Service LED blinks in the following manner:
- The Service LED blinks the number of times equal to the value of the first digit and turns off with a short pause.
- After that, the Service LED blinks the number of times equal to the value of the second digit.
- The Service LED turns off again with a longer pause.
- After the second pause, the blinking pattern will be repeated.
| Diagnostic light codes (Amber, White) | Problem description |
|---|---|
| 1,5 | EC unable to program i-Fuse |
| 1,6 | Generic catch-all for ungraceful EC code flow errors |
| 1,7 | Non-RPMC Flash on Boot Guard fused system |
| 1,8 | Chipset “Catastrophic Error” signal has tripped |
| 2,1 | CPU configuration or CPU failure |
| 2,2 | System board: BIOS or Read-Only Memory (ROM) failure |
| 2,3 | No memory or Random-Access Memory (RAM) detected |
| 2,4 | Memory or Random-Access Memory (RAM) failure |
| 2,5 | Invalid memory installed |
| 2,6 | System board/Chipset Error |
| 2,7 | LCD failure SBIOS message |
| 2,8 | Display power-rail failure on the system board |
| 3,1 | CMOS battery failure |
| 3,2 | PCI of Video card/chip failure |
| 3,3 | Recovery image not found |
| 3,4 | Recovery image found but invalid |
| 4,1 | Memory DIMM power rail failure |
| 4,2 | CPU Power cable connection issue |
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