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XPS 16 9640 Re-imaging guide for Windows

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Downloading and installing the chipset driver

Steps

  1. Turn on the computer.
  2. Go to www.dell.com/support.
  3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search.
    NOTE:If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer.
  4. Click Drivers & Downloads, and expand Find drivers.
  5. From the Category drop-down list, select Chipset to see the list of chipset driver that you can download.
  6. Select a chipset driver and click Download.
  7. After the download is complete, go to the folder where you have saved the chipset driver file.
  8. Double-click the chipset driver file icon and follow the on-screen instructions.

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