XPS 16 9640 Re-imaging guide for Windows

Downloading and installing the media-card reader driver

1. Turn on the computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search.
   NOTE:If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer.
4. Click Drivers & Downloads, and expand Find drivers.
5. From the Category drop-down, select Chipset.
6. Select a media-card reader driver and click Download.
7. After the download is complete, go to the folder where you have saved the media-card reader driver file.
8. Double-click the media-card reader driver file icon and follow the instructions on the screen.