Dell ThinOS 10.x Migration Guide

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Overview to ThinOS 10.x migration

There are two migration scenarios for transitioning to ThinOS 10.x. Each scenario requires specific roles, tools, and workflows. To support consistent implementation across teams, a persona-based framework is used to map responsibilities and relevant documentation sections to the individuals most involved in each path.

Migration paths:

  • Upgrade from ThinOS 9.x—Devices running ThinOS 9.x are upgraded using Wyse Management Suite (WMS). This process includes downloading ThinOS 10.x firmware and application packages, applying updates through WMS, and verifying device readiness. For more information, see Upgrading devices to ThinOS 10.x.
  • Conversion from other platforms—Supported platforms include Dell Hybrid Client, IGEL OS, and Dell devices running Ubuntu 24.04 for Managed Clients. These require operating system replacement, USB or PXE-based imaging, and registration with WMS for policy configuration and monitoring. For more information, see Converting devices to ThinOS 10.x.

The following table outlines the personas that are involved in each scenario, their core responsibilities, and the sections of the guide most relevant to their tasks.

The following table covers the process of upgrading to ThinOS 10.x:

Table 1. Roles and responsibilities for ThinOS 10.x upgradeRoles and responsibilities for ThinOS 10.x upgrade
Role Responsibilities Reference section
IT admin Plans and performs ThinOS 9.x to 10.x upgrades using WMS Choosing the right ThinOS 10.x migration path
Field engineer Performs on-site firmware upgrades and BIOS updates Preparing ThinOS 10.x deployment environment
Support engineer Verifies upgrade success and resolves post-upgrade issue Upgrading devices to ThinOS 10.x
IT admin Validates post-upgrade configurations and device registration Validating ThinOS 10.x migration success

The following table covers the process of converting devices from Dell Hybrid Client, IGEL OS, and Dell platforms running Ubuntu 24.04 for Managed Clients to ThinOS 10.x using imaging tools and Wyse Management Suite (WMS):

Table 2. Roles and responsibilities for ThinOS 10.x conversionRoles and responsibilities for ThinOS 10.x conversion
Role Responsibilities Reference section
Decision maker Evaluates conversion feasibility and licensing impact Choosing the right ThinOS 10.x migration path
IT admin Deploys conversion packages and configures WMS policies. Upgrading devices to ThinOS 10.x
Field engineer Converts devices from DHC, IGEL OS, Ubuntu 24.04 for Managed Clients—or reimages using USB—to ThinOS 10.x for consistent client management. Converting devices to ThinOS 10.x
IT admin Validates post migration configurations Validating ThinOS 10.x migration success

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