Dell ThinOS 10.x Migration Guide

ThinOS 10.x subscriptions allocation

You can allocate the ThinOS devices subscriptions between Wyse Management Suite Private Cloud and Wyse Management Suite Public Cloud account.

1. Log in to the Wyse Management Suite Public Cloud console.
2. Go to Portal Administration > Accounts > Subscription.
3. Enter the number of thin client seats.
   NOTE:The thin client seats should be manageable in the Public Cloud. The entered number of thin client seats must not exceed the number that is displayed in the Manageable option.
4. Click Export.
   NOTE:The number of Public Cloud subscriptions is adjusted based on the number of thin client seats that are exported to the Private Cloud.
5. Copy the generated subscription key.
6. Log in to Wyse Management Suite Private Cloud console.
7. Go to Portal Administration > Accounts > Subscription.
8. Import the exported subscription key to the Private Cloud.
   NOTE:The subscription cannot be imported if it has insufficient thin client seats to manage the number of devices being managed in the Private Cloud. In this case repeat steps 3–8 to allocate the thin client seats.
9. Verify that the total number of ThinOS 10.x seats matches or exceeds the number of ThinOS devices being managed.
10. Ensure that each converted or newly deployed ThinOS 10.x device is successfully registered to WMS and obtains a valid subscription from the server.
11. During device conversion (from Windows, Dell Hybrid Client, or Ubuntu 24.04 for Managed Clients):
    • Confirm that ThinOS 10.x subscriptions are available in the WMS console.
    • Devices without available subscriptions may enter an unlicensed state and cannot be fully managed until additional seats are imported.

    NOTE:From Wyse Management Suite 3.2, older Wyse Management Suite server cannot be activated online from public cloud.