Dell ThinOS 10.x Migration Guide

Convert to Dell client devices with Ubuntu 24.04 for Managed Clients

Convert systems with Ubuntu 24.04 for Managed Clients to ThinOS 10.x, use WMS along with the Dell client devices with Ubuntu 24.04 for Managed Clients conversion package. This process allows you to reimage supported devices, apply the necessary policies, and seamlessly transition them to ThinOS for centralized management.

1. Log in to Wyse Management Suite as administrator.
2. Go to Apps & Data > App Inventory > Generic Client, and click Add Package file.
3. Upload the Conversion Installer file DellHybridClient_Ubuntu_To_ThinOS10_conversion_25xx_10.0xxx.tar.gz.
4. Go to Apps & Data > App Policies > Generic Client, and click Add Advanced Policy.
5. Enter the policy name, select the group in which the Ubuntu for managed clients has been registered, and select Generic Client as OS type.
6. Click Add app and select the previously uploaded ThinOS image file from the drop-down menu.
7. Click Add app again, and select the ThinOS image file that was uploaded before from the drop-down menu.
8. Select the platforms to convert from the Platform Filter drop-down menu.
9. Click Save.
   NOTE:Ensure that the Apply Policy Automatically option is set to Do not apply automatically.
10. In the next window, click Yes to schedule a job.
11. Select Immediately in the Run drop-down menu in the App Policy Job window and click Preview.
12. Click Schedule.
    The Conversion Installer file downloads and installs first followed by the ThinOS image on the Ubuntu device. After installation, the device restarts automatically.

    NOTE:After you register the converted ThinOS device to WMS, the ThinOS subscription devices license is used automatically.

    NOTE:If a valid Dell Hybrid Client (DHC) activation license is still active, ThinOS 10.x continues to search for it. If no DHC license is found, the device uses the available ThinOS 10.x subscription license.

    NOTE:After conversion, ThinOS is in the factory default status. ThinOS must be registered to WMS manually or using DHCP/DNS discovery.

    NOTE:If the conversion fails, you can see the error log table below and reschedule the job. Go to Jobs > Schedule APP Policy to reschedule the job. If the conversion continues to fail, it is recommended you install the ISO image.

    If there is a /usr/dtos folder in your Ubuntu device, you can use the command cat /var/log/dtos_dca_installer.log to get the error log.

    If there is no /usr/dtos folder in your Ubuntu device, go to the WMS Server Jobs page to check the error messages. For more information about the error logs, see Error Log table.