- Notes, cautions, and warnings
- Introduction
- Requirements
- Registry Settings
- Install Using the Master Installer
- Uninstall the Master Installer
- Install Using the Child Installers
- Uninstall Using the Child Installers
- Data Security Uninstaller
- Commonly Used Scenarios
- Provision a Tenant
- Configure Advanced Threat Prevention Agent Auto Update
- Pre-Installation Configuration for SED UEFI, and BitLocker Manager
- Designate the Dell Server through Registry
- Extract Child Installers
- Configure Key Server
- Use the Administrative Download Utility (CMGAd)
- Configure Encryption on a Server Operating System
- Configure Deferred Activation
- Troubleshooting
- Glossary
Dell Endpoint Security Suite Enterprise Advanced Installation Guide v3.8
Advanced Threat Prevention Troubleshooting
Find the Product Code with Windows PowerShell
You can easily identify the product code, if the product code changes in the future, using this method.
Get-WmiObject Win32_Product | Where-Object {$_.Name -like '*Cylance*'} | FT IdentifyingNumber, Name, LocalPackageThe output results with the full path and .msi file name (the converted hex name of the file).
Advanced Threat Prevention Provisioning and Agent Communication
The following diagrams illustrate the Advanced Threat Prevention service provisioning process.
The following diagram illustrates the Advanced Threat Prevention agent communication process.
BIOS Image Integrity Verification Process
The following diagram illustrates the BIOS image integrity verification process. For a list of Dell computer models supported with BIOS image integrity verification, see Requirements - BIOS Image Integrity Verification.
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