Dell Pro 14 PC14250 Owner's Manual

System-diagnostic lights

This section lists the system-diagnostic lights of your Dell Pro 14 PC14250.

The following table shows different Service LED blinking patterns and associated problems. The diagnostic light codes consist of a two-digit number, and the digits are separated by a comma. The number stands for a blinking pattern; the first digit shows the number of blinks in amber color, and the second digit shows the number of blinks in white color. The Service LED blinks in the following manner:

The Service LED blinks the number of times equal to the value of the first digit and turns off with a short pause.
After that, the Service LED blinks the number of times equal to the value of the second digit.
The Service LED turns off again with a longer pause.
After the second pause, the blinking pattern will be repeated.

Table 1. Diagnostic light codesDiagnostic light codes for component issues/failure in the product.
Diagnostic light codes (Amber, White)	Problem description
1,1	TPM Detection Failure
1,2	Unrecoverable SPI Flash Failure
1,5	EC unable to program i-Fuse
1,6	Generic catch-all for ungraceful EC code flow errors
1,7	Non-RPMC Flash on Boot Guard fused system
1,8	Chipset “Catastrophic Error” signal has tripped
2,1	CPU configuration or CPU failure
2,2	System board: BIOS or Read-Only Memory (ROM) failure
2,3	No memory or Random-Access Memory (RAM) detected
2,4	Memory or Random-Access Memory (RAM) failure
2,5	Invalid memory installed
2,6	System board/Chipset Error
2,7	LCD failure SBIOS message
2,8	Display power-rail failure on the system board
3,1	RTC power failure
3,2	PCI of Video card/chip failure
3,3	Recovery image not found
3,4	Recovery image found but invalid
3,5	EC power-rail error
3,6	Flash corruption detected by SBIOS
3,7	Timeout waiting on ME to reply to HECI message
4,1	Memory DIMM power rail failure
4,4	LCD Power Rail Failure

Dell Pro 14 PC14250 Owner's Manual

System-diagnostic lights

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