SIM/eSIM Setup Guide for Windows

Activation Code

If you are facing issues with the activation code, here are some steps that you can take to troubleshoot:

  • The Activation Code text box is space sensitive. Ensure that the typed Activation Code matches exactly with the Activation Code that is given to you including no spaces after the Activation Code.
  • Sometimes the Activation Code URL contains text in [] placed by security products that check URLs for security issues. For example, LPA:1$smdp-plus-0.nu.ad.asp.kiren.com [smdp-plus-0.nu.ad.asp.kiren.com]$AVBE4687-1FFB-3120-64EC-55B5F7CA592D has had [smdp-plus-0.nu.ad.asp.kiren.com] inserted into it so will not be a valid Activation Code. The Activation Code is: LPA:1$smdp-plus-0.nu.ad.asp.kiren.com$AVBE4687-1FFB-3120-64EC-55B5F7CA592D

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