SIM/eSIM Setup Guide for Windows

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QR code

If you are facing issues with QR code, here are some steps that you can take to troubleshoot.

Here are some key things to remember while scanning a QR code:

  • The QR code must be large enough to be easily scanned. If it is too small, try enlarging it.
  • If you are unable to scan from a screen, print the QR code and try scanning it from the paper.
  • The QR code is essentially a visual representation of the Activation Code URL. If the Activation Code text box is already entered, the problem may not be with scanning the QR code but with the Activation Code URL itself.

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