SIM/eSIM Setup Guide for Windows

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Using QR or activation codes sent by the Carrier network

The Carrier network sends a QR code or activation code over email. You can then scan the QR code using the computer’s camera.

Table 1. Example of a QR code/activation codeExample of a QR or activation code
Example of a QR codeExample of an activation code
Image: Example of a QR codeLPA:1$smdp-plus-0.vb.vd.kigen.com$AEBE4387-0FFB-3720-64EC-221527C7592D

Follow the steps to add an eSIM profile:

  1. Select Start > Settings > Network & internet > Cellular.
  2. Ensure Cellular is set to On and Use this SIM for cellular data is set to eSIM.
  3. Scroll down and click eSIM profiles.
  4. Click Add profile.
  5. Select Let me enter an activation code that I have from my mobile operator and click Next.

    The camera turns on.

  6. Scan the QR code.
    NOTE:Once the QR Code has been read, Windows briefly enters the link prompt. Depending on your Carrier network, there might be an additional screen before the eSIM profile is downloaded.
  7. If you have downloaded multiple eSIM profiles, then you must choose which one to use.

    Go to Start > Settings > Network & internet > Cellular and click eSIM profiles.

  8. Select the name of the eSIM profile and click Use.
  9. Ensure Cellular is On and Use this SIM for cellular data is set to eSIM to check connection to the Carrier network.
NOTE:A firmware update of the computer's WWAN module may be required to ensure compatibility with the Carrier network. If this happens, you see notification similar to that shown below – Do not reboot, restart, or turn off the computer while the firmware is being downloaded or installed.
Figure 1. Notification when downloading the firmware
Image: Notification when downloading the firmware

For more information about how to add an eSIM profile, search for available profiles, use an activation code, or connect to cellular data using an eSIM profile, see Use an eSIM to get a cellular data connection on your Windows PC.

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