SIM/eSIM Setup Guide for Windows

Your organization obtains eSIMs in bulk from your Carrier network

If you are an organization with many laptops to connect to a Carrier's network, it is easier for the Carrier network to receive a file with all the necessary information to build the individual eSIMs for each computer.

This file usually contains the IMEI and EID for each laptop, which are found on the label of the box. If the computer is turned on, then you can obtain this information from computer settings.
  • IMEI from Start > Settings > Network & internet > Cellular and then click Mobile operator settings.
  • EID from: Start > Settings > Network & internet > Cellular and then click eSIM profiles.

If you have purchased your laptop directly from Dell, you may have received an email with your IMEI and EID before the computer is delivered.

Alternately, you can obtain this information from Mobile Device Manager (MDM), if your computer is registered with MDM.

For example, in Microsoft Intune you can find this information in: Devices > All devices > select one of your listed devices to open its details > Hardware.

Dell also provides a self-service tool for customers in some regions to find a batch of EIDs and IMEIs buying hardware directly from Dell. In other regions, it is possible that your Dell Sales Representative has access to an internal tool to provide you that information.


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