Dell Technologies 14th Generation PowerEdge Server Troubleshooting Guide

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Top trending issues

The top trending issues for the 14G server components are listed below.

Table 1. Trending issues of 14G ServersThe table lists the other trending issues.
Issue	Resolution
The system board BP1 PG voltage is outside of range.	To troubleshoot, see link.
Data corruption may occur on R6415, R7415, and R7425 with PERC H330 running Linux based and VMware operating systems	To troubleshoot, see link.
Failure to detect USB devices on front USB 2.0 ports of PowerEdge R640 and R740	To troubleshoot, see link.
Install OS in BIOS or UEFI mode with AMD EPYC 7000 series (R6415, R7415, R7425)	Refer this link.

Table 2. Top trending issues for drivesThe table lists the top trending issues for drives.
Issue	Resolution
How to troubleshoot a drive failure?	To troubleshoot drive failure, see link.
What is predictive drive failure and how do we detect it?	To know more on predictive drive failure, see link
How to identify and troubleshoot if a drive shows a foreign configuration?	To troubleshoot, see link.

Table 3. Top trending issues for processorsThe table lists the top trending issues for processors.
Issue	Resolution
PowerEdge servers processor issue information and troubleshooting techniques?	To troubleshoot, see link.

Table 4. Top trending issues for PERCThe table lists the top trending issues for PERC.
Issue	Resolution
How to troubleshoot a foreign drive?	To troubleshoot, see link.
How to troubleshoot and identify a failed drive from a RAID array?	To troubleshoot, see link.
How to create, initialize and troubleshoot PERC Controllers and RAID Arrays?	To troubleshoot, see link.
How to Troubleshoot SMART Errors on a Dell PowerEdge RAID Controller (PERC)?	To troubleshoot, see link.

Table 5. Top trending issues for memoryThe table lists the top trending issues for memory.
Issue	Resolution
What is DDR4 Self-healing on Dell PowerEdge Servers with Intel Xeon Scalable Processors	For information about DDR4 Self-healing, see link
14G Intel and 15G Intel/AMD PowerEdge servers: DDR4 memory: managing Correctable error threshold events	For information about DDR4 memory: managing Correctable error threshold events see link
How to resolve issues with errors MEM0701, MEM0702 and MEM0005?	For MEM0701, MEM0702, and MEM0005 errors, see link .
How to troubleshoot correctable memory error on a DIMM?	To troubleshoot, see link.

Table 6. Top trending issues for NICThe table lists the top trending issues for NIC.
Issue	Resolution
How to troubleshoot virtual machine network connection issues (VMware)?	To troubleshoot, see link.