Dell Technologies 14th Generation PowerEdge Server Troubleshooting Guide

Troubleshooting a damaged system

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
   • cooling shroud
   • expansion card risers (if installed)
   • expansion cards
   • power supply unit(s)
   • cooling fan assembly (if installed)
   • cooling fan(s)
   • processor(s) and heat sink(s)
   • memory modules
   • drive carriers or cage
   • drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.