Dell Technologies 14th Generation PowerEdge Server Troubleshooting Guide

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Troubleshooting a serial Input Output device

Prerequisites

NOTE: The Serial port is not hot-pluggable.

Steps

  1. Turn off the system and any peripheral devices that are connected to the serial port.
  2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device.

    If the problem is resolved, replace the interface cable with a known working cable.

  3. Turn off the system and the serial device, and swap the serial device with a compatible device.
  4. Turn on the system and the serial device.

Next steps

If the problem persists, see the Get help section.

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