Dell Technologies 14th Generation PowerEdge Server Troubleshooting Guide

Troubleshooting a wet system

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components (if installed) from the system:
   • Power supply unit(s)
   • Optical drive
   • Hard drives
   • Hard drive backplane
   • USB memory key
   • Hard drive tray
   • Cooling shroud
   • Expansion card risers (if installed)
   • Expansion cards
   • Cooling fan assembly (if installed)
   • Cooling fan(s)
   • Memory modules
   • Processor(s) and heat sink(s)
   • Processor and heat sink module
   • System board
   • Mezzanine card
   • Power distribution boards
   • Midplanes
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.

   If the problem persists, see the Getting help section.

8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.