Dell Technologies 14th Generation PowerEdge Server Troubleshooting Guide

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Troubleshooting the video subsystem

Prerequisites

NOTE:Ensure that the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.
NOTE: The VGA ports are not hot-pluggable.

Steps

  1. Check the cable connections (power and display) to the monitor.
  2. Check the video interface cabling from the system to the monitor.
  3. Run the LCD Built-in Self Test (BIST).

Results

If the tests run successfully, the problem is not related to video hardware.

For more information on no video, refer the No Video section in the article.

Next steps

If the tests fail, see the Get help section.

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