Dell Migrate User's Guide

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Unlock the files using a recovery key

Steps

  1. Open File Explorer, and right-click the BitLocker encrypted drive, and then click Unlock Drive.
    Figure 1. Unlocking the drive
    Unlocking the drive
  2. If you do not remember your Windows BitLocker password, click More Options, and then click Enter recovery key.
    Figure 2. More options in BitLocker dialog box
    More options in Bitlocker dialog box
  3. Enter the BitLocker recovery key to unlock the drive. The recovery key is created when BitLocker is first set up. Use the recovery key that you have saved or printed while setting up BitLocker. Enter BitLocker recovery key, and click Unlock.
    Figure 3. Recovery key in BitLocker dialog box
    Recovery key in BitLocker dialog box
    NOTE:For more information about how to find BitLocker recovery key, see Finding your BitLocker recovery key in Windows 10.
    Figure 4. Recovery key in Notepad
    Recovery key in Notepad

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