Go to
Uninstall a Program in the Windows Control Panel (in the search box on the taskbar, type
Control Panel, and then select
Control Panel from the results).
Highlight
Dell Encryption XX-bit and left-click
Change
to launch the
Encryption Personal Setup Wizard.
Read the Welcome screen and click
Next.
At the Encryption Removal Agent Installation screen, select either:
NOTE:The second option is enabled by default.
If you wish to decrypt files, be sure you change the selection to option one.
Encryption Removal Agent - Import Keys from a File
For SDE, User, or Common encryption, this option decrypts files and uninstalls the Encryption client.
This is the recommended selection.
Do not install Encryption Removal Agent
This option uninstalls the Encryption client
but does not decrypt files. This option should be used
only for troubleshooting purposes, as directed by Dell ProSupport.
Click
Next.
In
Backup File, enter the path to the network drive or removable media location of the backup file or click ... to browse to the location. The format of the file is LSARecovery_[hostname].exe.
Enter your Encryption Administrator Password. This is the password from Setup Wizard when the software was installed.
Click
Next.
At
Dell Decryption Agent Service Logon As select
Local System Account and click
Finish.
Click
Remove at the Remove the Program screen.
Click
Finish at the Configuration Complete screen.
Restart your computer and log on to Windows.
Decryption is now in progress.
The decryption process could take several hours, depending on the number of drives being decrypted and the amount of data on those drives. To check the decryption process, see
Check Encryption Removal Agent Status.
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