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Dell EMC OpenManage Enterprise Version 3.2.1 User's Guide

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View and renew device warranty

Click OpenManage Enterprise > Monitor > Warranty to get a list of warranty statuses of all the devices monitored by OpenManage Enterprise, along with their Service Tag, model name, device type, associated warranty, and service level information. For field descriptions, see Manage the device warranty.

To view the warranty information and to renew the warranty of a device:

  • Select the check box corresponding to the device. In the right pane, warranty status and other important details of the device such as the service level code, service provider, the warranty start date, the warranty end date, and so on are displayed.
  • Expired warranties can be renewed by clicking Dell Warranty Renewal for Device, which redirects you to the Dell EMC support site allowing you to manage your device warranty.
  • Click Refresh Warranty in the upper right-hand corner to refresh the Warranty table. Warranty statuses automatically change from critical Indicates that the device health status is in critical state and requires immediate attention. to normal Indicates that the device health is normal and good. for all the devices whose warranties are renewed. A new Device Warranty alert log, with the total number of expired warranties in the console, is generated each time Refresh Warranty is clicked. For information on Alert logs, see View the alert logs
  • To sort data in the table based on a column, click the column title.
  • Click on the Advanced Filters button to customize.

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