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Dell SupportAssist Version 1.2 for Servers User’s Guide

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Contact Information

The Contact Information page allows you to view and edit the primary and secondary contact information. The following table provides information about the items displayed in the Contact Information page.
  • NOTE: It is mandatory to provide information for all fields, except the alternate phone number.
Table 1. Contact Information
Field Description
Company View or edit the company name.
Primary Select this option to view the primary contact information.
Secondary Select this option to view the secondary contact information.
First Name View or edit the first name of the primary or secondary contact.
Last Name View or edit the last name of the primary or secondary contact.
Phone View or edit the phone number of the primary or secondary contact.
Alternate Phone View or edit the alternate phone number of the primary or secondary contact.
Email View or edit the email address of the primary or secondary contact.
Country View or select the country.
Preferred Contact Method Select the preferred contact method. The available options are:

  • Phone

  • Email

Preferred Contact Hours View or edit the preferred hours at which Dell Technical Support can contact your primary or secondary contact in case of any issues with the monitored devices.
Time Zone Select the time zone of the primary or secondary contact.
Parts Dispatch (Optional)

Address

City/Town

Country

State/Province/Region

Postal Code

View or edit the address to which a replacement part must be dispatched.
Apply Click to save the updated information.
Cancel Click to cancel the changes.

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