Dell SupportAssist Version 1.2 for Servers User’s Guide

Enabling or disabling the periodic collection of system information from all devices

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

By default, SupportAssist collects system information from all monitored devices at periodic intervals and sends it securely to Dell. If required, you can enable or disable the periodic collection of system information from all monitored devices based on your preference.

NOTE: Selecting the Enable scheduled system log collection option enables the collection and upload of system information at periodic intervals from all monitored device types. If you do not want SupportAssist to collect the system information for a specific device type, you can disable scheduling for that specific device type through the System Logs page. For more information, see Disabling the periodic collection of system information from specific devices .

Steps

Click the Settings tab. The System Logs page is displayed.
Click Preferences. The Preferences page is displayed.
In Automated Tasks, depending on your requirement, select or clear the Enable scheduled system log collection option.
- NOTE: By default, the Enable scheduled system log collection option is selected.
Click Apply.