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Dell SupportAssist Version 1.2 for Servers User’s Guide

Items reported in periodic collections

The items reported in the data collected from monitored devices vary depending on the following:
  • Method used to add the device in SupportAssist
  • Type of collection (manual, periodic, or support case)
. The following table provides a summary of the items reported in the collected data for a periodic collection.
  • NOTE: For the complete list of items that are collected by SupportAssist, see the Dell SupportAssist Version 1.2 for Servers Reportable Items documents at Dell.com/ServiceabilityTools.
Table 1. Items reported in periodic collections
Items reportedDevice added in SupportAssist with the operating system IP address (agent-based monitoring) Device added in SupportAssist with the iDRAC IP address (agentless monitoring)
OMSA is installed on the deviceOMSA is not installed on the device
MemoryReportedNot reportedReported
Memory ArrayReportedNot reportedReported
Memory Operating ModeReportedNot reportedNot reported
Memory RedundancyReportedNot reportedNot reported
SlotReportedNot reportedReported
ControllerReportedNot reportedReported
ConnectorReportedNot reportedNot reported
PCIe-SSD-ExtenderReportedNot reportedReported
EnclosureReportedNot reportedReported
Array DiskReportedNot reportedReported
Intrusion SwitchReportedNot reportedReported
Hardware LogReportedNot reportedReported
Main ChassisReportedNot reportedReported
Additional Information ReportedNot reportedReported
Modular Enclosure InformationReportedNot reportedReported
FirmwareReportedNot reportedReported
ProcessorReportedNot reportedReported
FanReportedNot reportedReported
Fan RedundancyReportedNot reportedReported
TemperatureReportedNot reportedReported
VoltageReportedNot reportedReported
Power SupplyReportedNot reportedReported
Power Supply RedundancyReportedNot reportedReported
NetworkReportedNot reportedReported
IPv4 AddressReportedNot reportedNot reported
IPv6 AddressReportedNot reportedNot reported
Network Team InterfaceReportedNot reportedNot reported
Interface MemberReportedNot reportedNot reported
Remote Access DeviceReportedNot reportedReported
DRAC Information ReportedNot reportedNot reported
Serial Over LAN ConfigurationReportedNot reportedReported
IPv6 DetailReportedNot reportedNot reported
User SettingReportedNot reportedReported
User InformationReportedNot reportedReported
iDRAC User PrivilegeReportedNot reportedReported
DRAC User PrivilegeReportedNot reportedNot reported
Serial Port ConfigurationReportedNot reportedReported
NIC ConfigurationReportedNot reportedReported
Component Detail ReportedNot reportedReported
Controller TTY Log ReportedNot reportedNot reported
Operating SystemReportedReportedNot reported

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