Dell SupportAssist Version 1.2 for Servers User’s Guide

• If the server is running a Windows operating system, double-click the Dell SupportAssist desktop icon.
• If the server is running Windows Server 2008 or Windows Small Business Server 2011, click Start→ All Programs→ Dell→ SupportAssist→ SupportAssist.
• If the server is running Windows Server 2012, point to the bottom-left corner of the screen, and then click the Start icon. On the Start screen, click the SupportAssist tile.
• If the server is running a Linux operating system, click Applications > System Tools > Dell SupportAssist .
• Open a web browser and type the address in the following format:

  http://localhost:9090/SupportAssist

  .

https://<IP address or host name of server on which SupportAssist is installed>:2607/SupportAssist .

• If you are using Internet Explorer, the following message is displayed: There is a problem with this website’s security certificate . To open SupportAssist, click Continue to this website (not recommended).
• If you are using Mozilla Firefox, the following message is displayed: This Connection is Untrusted. To open SupportAssist, click I Understand the Risks, and then click Add Exception. In the Add Security Exception window, click Confirm Security Exception .