Dell SupportAssist Version 1.2 for Servers User’s Guide

SupportAssist maintains security and privileges through the following user groups that are created during the installation of SupportAssist:

• SupportAssistAdmins — Users who are members of this group have elevated or administrative privileges required for performing both basic and advanced functions in SupportAssist.
• SupportAssistUsers — Users who are members of this group have normal privileges required for performing only basic functions in SupportAssist.

If you have Administrator privileges (Windows) or root privileges (Linux) on the system, you can add user accounts to the appropriate SupportAssist user groups based on your requirement. Users who are members of the operating system user groups on the system where SupportAssist is installed have the following privileges in SupportAssist:

• If SupportAssist is installed on Windows:
  • Users who are members of the Administrators user group have elevated or administrative privileges in SupportAssist.
  • Users who are members of the Users user group have normal privileges in SupportAssist.
• If SupportAssist is installed on Linux:
  • Users who are members of the root group have elevated or administrative privileges in SupportAssist.
  • Users who are members of the users group have normal privileges in SupportAssist.