Dell SupportAssist Version 1.2 for Servers User’s Guide

You can update the primary contact details and also provide secondary contact information. If the primary contact is unavailable, Dell will contact your company through the secondary contact. If both the primary and secondary contacts are configured with valid email addresses, both receive SupportAssist emails.

1. Click the Settings tab. The System Logs page is displayed.
2. Click Contact Information. The Contact Information page is displayed.
3. Select the type of contact:
   • Primary
   • Secondary
4. In the contact details section:
   1. Type or edit the first name, last name, phone number, alternate phone number, and email address.
   2. Select the preferred contact method.
   3. Select the preferred contact hours.
   4. Select the time zone.
5. In the Parts Dispatch (Optional) section:
   1. Type or edit the shipping address and city.
   2. Select the country.
   3. Type or edit the state/province/region and zip/postal code.
6. Click Apply.