PowerProtect Data Manager 19.10 Cyber Recovery User Guide

Handling alerts

An alert indicates that you might have to take action.

1. Select Alerts and Events from the Main Menu.
   The content pane lists the alerts.
2. To view details about an alert, click in the alert's row.

   The Details pane displays complete details about the alert.

3. Take any necessary actions to resolve the problem.
4. Select an alert or multiple alerts and click Acknowledge.

   The Acknowledge column now displays a flag icon for each selected alert.

   If you click the select all checkbox at the head of the Message ID column, all the alerts on the current page are selected.

   NOTE The dashboard and the Navigation Masthead no longer show these alerts. Only the five most recent unacknowledged alerts are displayed on the dashboard and from the drop-down list on the Navigation Masthead.
5. Optionally, click Unacknowledge to remove the acknowledgment from the alert.
   The unacknowledged alerts are displayed on the dashboard and from the drop-down list on the Navigation Masthead again.
6. To add a note about an alert, select the alert and click Add Note. Enter a note into the Add Note window.
   NOTE You can add only one note to an alert at a time. You cannot add a note to multiple alerts at a time.
   The note is displayed in the alert's Details pane.