PowerProtect Data Manager 19.11 Cyber Recovery User Guide

Enabling multifactor authentication

After initial login to the Cyber Recovery UI, optionally enable multifactor authentication to provide added protection for the Cyber Recovery environment.

1. Download and install the authenticator application on your mobile device or computer.
2. From the Masthead Navigation, open the drop-down list next to the person icon.
3. Click Multi-Factor Authentication.
   The setup page is displayed.
4. Swipe right on the slider to enable the multifactor authentication.
5. Do one of the following:
   • Use the device camera to scan the QR code on the setup page to provide the security key.
   • If your use of mobile devices or cameras is restricted, click Show Secret Key to view the security key and then enter it into the authenticator.
6. Enter two consecutive security codes:
   1. In the Security Code 1 field, enter the first security code that the authenticator generates.
   2. In the Security Code 2 field, enter the next security code that the authenticator generates.
   If you enter nonconsecutive security codes, multifactor authentication is not enabled. Wait for the authenticator to generate a new security code and ensure that you enter the next consecutive security code.
7. Click Save.
   For subsequent logins, the Cyber Recovery software prompts for a security code in addition to a username and password.
8. To disable multifactor authentication, swipe left on the slider.
   The Security Officer (crso) and the Admin user, whose multifactor authentication is disabled, receive an email message that indicates that multifactor authentication is disabled. If multifactor authentication for the Security Officer (crso) is disabled, only the Security Officer (crso) receives an email message.