PowerProtect Data Manager 19.16 for Cyber Recovery User Guide

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Disabling multifactor authentication

Disable multifactor authentication for any user account, except the crso user account.

Prerequisites

You must be logged in as the security officer.

About this task

Users must enable multifactor authentication for their own accounts; a security officer cannot enable multifactor authentication for other users. Multifactor authentication is not available to dashboard users.

NOTE:Security officer and admin users, if they can log in, can disable multifactor authentication for their own accounts by using the slider in the Multifactor Authentication window. See Enabling multifactor authentication.

Steps

  1. Select Administration > Users from the Main Menu.
  2. Select the user.
  3. Click Disable MFA.
    The security officer and the admin user, whose multifactor authentication is disabled, receive an email message that indicates that multifactor authentication is disabled. When the admin user logs in, the slider in the Setup Multifactor Authentication window is set to the disabled position.

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