PowerProtect Data Manager 19.17 for Cyber Recovery User Guide

Monitoring alerts and events

The Cyber Recovery software generates notifications about alerts and events. Both the security officer and admin user can monitor these notifications.

Alert and event categories include:

• System—Indicates a system issue that might compromise the Cyber Recovery system such as a failed component
• Storage—Indicates the status of or an issue with the DD system
• Security—Indicates that a user cannot log in or malware might have been detected

An alert indicates that an occurrence might require you to take action.

You can view alerts from:

• The dashboard
• The Alerts tab of the Alerts and Events content pane, which also enables you to view additional details, acknowledge, and add notes for an alert
• The Masthead Navigation by clicking

The security officer can configure a user's account to receive email messages with alert notifications.

Events indicate system events, such as the start of a job, completion of a retention lock, user login, and updates of user information. You can view events from the Events tab of the Alerts and Events content pane. An event log captures login and logout information for all user sessions.

To view more detailed information about events and alerts (including descriptions and remedies), click an event's or alert's row.

• Click to close the details pane.
• Click to open the details pane again.