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PowerProtect Data Manager 19.10 Administration and User Guide

CloudIQ reporting

When you enable AutoSupport, you also enable reporting. CloudIQ is a no-cost SaaS/cloud-based management application that proactively monitors and measures the overall health of Dell EMC systems through intelligent, comprehensive, and predictive analytics. The data reported to CloudIQ includes configuration data, historical metrics and health score data.

Ensure that the following requirements are met:

  • Add a valid license in System Settings > License.
  • Set up SupportAssist in System Settings > Support > SupportAssist.
  • Enable AutoSupport and select SupportAssist.

When AutoSupport is enabled, CloudIQ reports are sent automatically. To log in to CloudIQ, click Cloud Snapshot Manager icon, and then click CloudIQ. You can also go to https://cloudiq.dell.com. For more information on CloudIQ, refer to the CloudIQ Online Support site.


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