PowerProtect Data Manager 19.10 Administration and User Guide

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Restart a job or task manually

You can manually restart a failed virtual machine backup.

About this task

When you click Restart, the job or task restarts immediately, regardless of the scheduled activity window.
NOTE
  • If a policy with both protection and Cloud Data Recovery stages fails, the Cloud Data Recovery job is canceled and cannot be restarted.
  • Cloud Native Entity jobs cannot be restarted.

Steps

  1. From the PowerProtect Data Manager UI left navigation pane, select Jobs > Protection Jobs or Jobs > System Jobs.
    The Protection Jobs or Systems Jobs window appears, displaying all completed and running jobs.
  2. To restart a failed job or job group, select the failed job or job group from the list, and then click Restart.
  3. To restart a failed job or task from the Job ID Summary window:
    1. Click the job ID next to the name of the job or job group.
      The Job ID Summary window opens to display a list of all jobs or tasks.
    2. Select the job or task from the list, and then click Restart.

Results

After the job or task has been restarted, the status indicates Running or Queued.
NOTE When you restart a protection job that is part of a completed job group, the duration indicated in the Job Metrics includes the time that elapsed between when the job group completed and when the job was restarted, in addition to the time it takes for the retried job to run.

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