PowerProtect Data Manager 19.10 Administration and User Guide

Restore PowerProtect Data Manager from server DR backups

You can restore PowerProtect Data Manager from a server DR backup on a protection storage system.

Prerequisites

Only the Administrator role can carry out the restore.
Ensure that all the information listed in Record settings for server DR is available.
Ensure that the FQDN of the PowerProtect Data Manager is the same as the host name.
To restore from NFS, ensure that you have set up the recovery target system. See Prepare the DD system recovery target (NFS).
To restore from DD Boost, ensure that you have the current password for the PowerProtect Data Manager UI predefined administrator account. If you do not know this password, contact Customer Support.
If the Search Engine nodes from the previous PowerProtect Data Manager deployment are still hosted on the vCenter, server, delete the Search Engine nodes from the vCenter server before you restore the PowerProtect Data Manager system. The recovery process redeploys the Search Engine nodes as part of the restore operation.
The recovery process does not automatically redeploy protection engines. After recovery, redeploy the protection engines.

About this task

When a primary PowerProtect Data Manager system fails because of a major event, deploy a new PowerProtect Data Manager system and recover the backup from the external DD system.

NOTE If the recovery system is on a different FQDN, see Troubleshoot recovery of PowerProtect Data Manager.

If a Search Engine is present in the recovery backup when you restore the PowerProtect Data Manager system, the Search Engine is automatically restored.

Steps

Deploy a new PowerProtect Data Manager virtual appliance.
The PowerProtect Data Manager Deployment Guide for the appropriate platform provides instructions.
From a host that has network access to the virtual appliance, use Google Chrome to connect to the appliance:
https://<appliance_hostname>
NOTE You can specify the hostname or the IP address of the appliance.
On the Install window under Welcome, select Restore Backup.
Select After restore, keep the product in recovery mode so that scheduled workflows are not triggered.
Recovery mode provides more information.
To restore from NFS:
1. For Protocol, select NFS.
2. Under Select File, enter the DD System and NFS Export Path where the backup is located, and then click Connect.
A list of the available recovery backups appears.
To restore from DD Boost:
1. For Protocol, select DDBoost.
2. Type the hostname or IP address for the protection storage system that stores server DR backups.
3. If the hostname is not already populated, type the hostname for the PowerProtect Data Manager system.
4. Type the password for the predefined administrator account (admin).
5. Click Connect.
A list of the available recovery backups appears.
Select the backup from which to recover the system, and then click Recover.
The recovery starts. Recovery can take a few minutes.

Results

When recovery is complete, the PowerProtect Data Manager login page appears.

The time zone of the PowerProtect Data Manager instance is set to that of the backup.

All preloaded accounts are reset to default passwords, as described in the PowerProtect Data Manager Security Configuration Guide. The preloaded UI administrator account is an exception and retains its password. Change the passwords for all preloaded accounts as soon as possible.

NOTE Backup copies that are created after a Server DR restore point will be discovered after the server is restored to a state when these backup copies did not exist. Replication and cloud tier copies, however, do not follow this behavior. Any backup copies that had replication or cloud tier copies before the restore will be replicated/cloud tiered upon the next manual or scheduled job for this stage.