PowerProtect Data Manager 19.10 Administration and User Guide
System maintenance troubleshooting
Services do not start after restarting PowerProtect Data Manager
If the operating system root password expires and you do not change the password before you restart PowerProtect Data Manager, some scripts fail to obtain root privileges. In this situation, the PowerProtect Data Manager services cannot start.
Follow the guidance in the PowerProtect Data Manager Security Configuration Guide for operating system expired password behavior to change the root password. Then, restart PowerProtect Data Manager again.
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