PowerProtect Data Manager 19.10 Administration and User Guide

View details for system jobs and tasks

In the Job ID Summary window for system jobs, you can view details and status of specific jobs and tasks. This information can be helpful when troubleshooting to determine whether one or more jobs or tasks caused a job to fail.

1. From the PowerProtect Data Manager UI left navigation pane, select Jobs > System Jobs.
2. Click the job ID next to the job name.

   The Job ID Summary window opens to display a list of all system jobs or tasks.

   You can filter, group, and sort the information that appears in the window. Filter, group, and sort jobs provides more information.

   For jobs and tasks, a table appears at the bottom of the window. The success or failure of individual tasks is indicated in the Status column. If a failed job or task requires action, a status of Critical appears.

   You can view job status and summary information for scheduled discovery of application assets and application systems. If a discovery job fails, PowerProtect Data Manager displays error details and steps to resolve the issue. An alert is also generated in the Alerts window.

   When you hover over a job or task, the Job ID Summary displays a message for the job to indicate its progress. Depending on the job and if any issues are detected, one of the following statuses is shown:

   • No reported issues—No issues affecting the job.
   • Timeout issues—Timeout issues might be affecting the job.
   • Connectivity issues—Network connectivity issues might be affecting the job.
   • Stats stall issues—Progress for this job is stalled.

   The Job ID Summary window provides summary data for specific jobs and tasks in a table view. The following table describes the columns that might appear in the window. Not all columns will appear in the Job ID Summary window of every asset type.

   Table 1. Job ID Summary window details

   Column	Description
   Details	Click in the Details column to view job or task statistics and summary information.
   Task Name	Name of the task.
   Status	Indicates the current state of the job or task. A job or task can be in one of the following states: Success Completed with Exceptions Failed Canceled Unknown Skipped Running Queued Canceling
   Asset	Name of the asset.
   Start Time	Date and time that the job or task is scheduled to begin.
   Duration	Overall duration of the job or task.
   Data Transferred	Total data that is transferred to storage.

3. To view job or task details and summary information, click in the Details column next to the individual job or task.

   The right pane appears and displays the following information about the job or task:

   • Step Log—Displays a list of steps that have been completed for the job or task and indicates the amount of time that was required to complete each step.
   • Details—Displays statistics and summary information, such as the start time and end time, asset size, duration, and so forth.
   • Error—Displays error details for failed jobs.
   • Canceled—Displays details for canceled jobs.
   • Skipped—Displays details for skipped jobs.
   • Unknown—Displays details for jobs with an unknown status.