PowerProtect Data Manager 19.10 File System User Guide

Enable the File System agent after hostname change

After the hostname of the File System agent host is changed, you must update the lockbox setting for the protection policy.

1. Re-register the File System agent with PowerProtect Data Manager:
   • For Linux, run the install.sh script from the agentsvc directory. For more information, see Install the File System agent on Linux.
   • For Windows, run the fsagent-19.10.0.0.exe program, and select Change when prompted for the action to perform. For more information, see Install the File System agent on Windows in interactive mode.
2. Delete the existing agents.clb* lockbox files in the C:\Program Files\DPSAPPS\common\lockbox directory on Windows or the /opt/dpsapps/fsagent/lockbox directory on Linux.
   NOTE If the File System agent is installed to a non-default path, delete all of the files in the lockbox subdirectory of the installation directory.
3. In the PowerProtect Data Manager UI, configure the lockbox:
   1. In the left navigation pane, select Protection > Protection Policies.
   2. On the Protection Policies page, select the applicable protection policy in the list and click Set Lockbox.
4. From the protection policy, remove any assets that were protected under the old hostname.
   NOTE Until steps 4 through 6 are followed, any asset that was protected under the old hostname is no longer protected under the new hostname.
5. Run a manual discovery.
6. Add any asset now in an available state back to the protection policy.