PowerProtect Data Manager 19.10 File System User Guide

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Saving bare-metal recovery logs

The BMR logs might be needed for troubleshooting purposes. However, the WinPE environment does not allow copy, paste, or remote desktop connections.

About this task

To save the logs after the BMR completes, perform the following steps.
CAUTION If the target host is restarted, the logs are lost.

Steps

  1. If not already open, open a command-line window.
  2. Mount a shared drive location to which you intend to copy the logs by running the following command:
    net use s:\<share-ip-address\sharename> /user:<username> <password>
  3. Run cd X:\Program Files\DPSAPPS\fsagent\logs.
  4. Copy the files or folder to the mounted shared drive by running the following command:
    copy ddfsrc.log s:\<name of destination folder on shared drive>

Results

NOTE You can also run notepad.exe to open the logs and see them in the WinPE environment.

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