PowerProtect Data Manager 19.11 Microsoft Exchange Server User Guide

Enable the Microsoft application agent after hostname change

After the hostname of the Microsoft application agent host is changed, you must update the lockbox setting for the protection policy and add assets back to the protection policies.

1. From the C:\Program Files\DPSAPPS\AgentService directory:
   1. Unregister the Microsoft application agent from PowerProtect Data Manager by running unregister.bat.
   2. Register the Microsoft application agent with PowerProtect Data Manager by running register.bat.
2. Delete the existing agents.clb* lockbox files in the C:\Program Files\DPSAPPS\common\lockbox directory.
   NOTE If the Microsoft application agent is installed to a non-default path, delete the agents.clb* files in the lockbox subdirectory of the installation directory.
3. In the PowerProtect Data Manager UI, configure the lockbox:
   1. In the left navigation pane, select Protection > Protection Policies.
   2. On the Protection Policies page, select the applicable protection policy in the list and click Set Lockbox.
4. From the protection policy, remove any assets that were protected under the old hostname.
   NOTE Until steps 4 through 6 are followed, any asset that was protected under the old hostname is no longer protected under the new hostname.
5. Run a manual discovery.
6. Add any asset now in an available state back to the protection policy.