PowerProtect Data Manager 19.11 Microsoft Exchange Server User Guide

Install the Microsoft application agent

Learn how to install the Microsoft application agent.

1. In the PowerProtect Data Manager UI:
   1. Select Agent Downloads from the System Settings menu.
   2. Select the Microsoft application agent download package, msappagent1911_win_x64.zip.
   3. Download the package to the host where you want to install the Microsoft application agent.
   NOTE To verify the authenticity and integrity of the downloaded package, follow the instructions in the PowerProtect Data Manager Security Configuration Guide.
2. Open msappagent1911_win_x64.zip with WinZip.
3. Use WinZip to extract the msappagent1911_win_x64.zip file.
4. In the extracted directory, launch emcmsappagent-19.11.0.0.exe.
   The installation wizard appears.
5. On the Welcome Wizard page, select I agree to the license term and agreements, and then click Next.
6. On the Change Install Location page, perform one of the following tasks:

   • To install the Microsoft application agent in the default directory, leave the installation location as is.

     The default installation directory is C:\Program Files\DPSAPPS\MSAPPAGENT.

   • To specify a different installation location, perform the following steps:

     1. Click Change.
     2. In the dialog box that appears, specify the installation location.

     3. Click OK.

     NOTE When you choose to install the Microsoft application agent in a non-default directory, all the application agent files are installed in the specified directory, including the lockbox files.
7. Click Next.
8. On the Configure Installation Options page, specify the following options as required to integrate the Microsoft application agent with PowerProtect Data Manager for centralized or self-service protection of Microsoft Exchange Server data:
   • To install the Microsoft application agent software, select Application Direct.
   • To enable granular-level restores, select ItemPoint.

     This option installs ItemPoint for Microsoft Exchange Server, which you can use to perform granular-level restores.

   • Specify the PowerProtect Data Manager appliance details by performing the following steps:
     1. Select PowerProtect Data Manager.

     2. In the Appliance hostname or IP address field, type the hostname or IP address of the PowerProtect Data Manager server.

        NOTE If you specify a hostname or fully qualified domain name (FQDN) with an underscore (_) for the PowerProtect Data Manager server, then the communication will be done by the system's IP, if provided by the system on registration.

     3. To enable the PowerProtect Data Manager communications port 7000, ensure that the Configure the Windows Firewall option is selected under Common Core Components. This option is selected by default.

        NOTE

        When the Configure the Windows Firewall option is enabled, the installation creates the Windows firewall rule that allows inbound and outbound connections for the agent service process. Installation of the Microsoft application agent requires port 7000 on the Microsoft Exchange Server and port 8443 on PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the Microsoft application agent and PowerProtect Data Manager.

        If the File System agent is already installed and firewall rules are configured, then the Configure the Windows Firewall option is selected by default but disabled for the Microsoft application agent.

9. Click Install >.
10. On the Complete the Setup page, click Finish.