PowerProtect Data Manager 19.11 Microsoft Exchange Server User Guide

Retry a failed backup copy deletion

If a backup copy is not deleted successfully, you can manually retry the operation.

1. From the PowerProtect Data Manager UI, select Infrastructure > Assets.
2. From the Assets window, select the tab for the asset type for which you want to delete copies. If a policy has been assigned, the table lists the assets that have been discovered, along with the associated protection policy.
3. Select a protected asset from the table, and then click View Copies. The Copy Locations pane identifies where the backups are stored.
4. In the left pane, click the storage icon to the right of the icon for the asset, for example, DD. The table in the right pane lists the backup copies.
5. Select one or more backup copies with the Deletion Failed status from the table, and then click Delete.
   You can also filter and sort the list of backup copies by status in the Copy Status column.
   The system displays a warning to confirm that you want to delete the selected backup copies.
6. Click OK.
   An informational dialog box opens to confirm that the copies are being deleted. To monitor the progress of the operation, click Go to Jobs. To view the list of backup copies and their status, click OK.
7. Verify that the copies are successfully deleted from protection storage. If the deletion is successful, the deleted copies no longer appear in the table.