Select
Agent Downloads from the
System Settings menu.
Select the
File System agent download package for Windows,
fsagent1910_win_x64.zip.
Download the package in the location that you want to install the
File System agent.
Run the
fsagent-19.11.0.0.exe program.
Follow the wizard installation steps to provide the installation location and the
PowerProtect Data Manager server IP address.
NOTE If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing
PowerProtect Data Manager server IP. When you register the agent with a
PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing
PowerProtect Data Manager server IP. When you register the agent with a
PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
If you specify a hostname or fully qualified domain name (FQDN) with an underscore (_) for the
PowerProtect Data Manager server, then the communication will be done by the system's IP, if provided the system on registration.
To enable the
PowerProtect Data Manager communications port 7000, ensure that the
Configure the Windows Firewall option is selected under
Common Core Components. This option is selected by default.
NOTE
When the
Configure the Windows Firewall option is enabled, the installation creates the Windows firewall rule that allows inbound and outbound connections for the agent service process. Installation of the File System agent requires port 7000 on the File System agent host and port 8443 on
PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the File System agent and
PowerProtect Data Manager.
If the Microsoft application agent is already installed and firewall rules are configured, then the
Configure the Windows Firewall option is selected by default but disabled for the File System agent.
Click
Install.
The following
msi files are used for the installation:
AgentService.msi—Installs or updates the agent service component for
File System agent.
BBBWT.msi—Installs the block-based backups driver.
Fsagent.msi—Installs the
File System agent related files and folders.
Click
Finish.
NOTE If a change occurred to the
PowerProtect Data Manager server IP address, the installation completes successfully but the client registration fails. To re-register the client to the correct IP address, use the
Modify option under
Add/Remove programs for the
File System agent, and then restart the PowerProtect service agent service on the client.
Next steps
Windows installer logs are retained at
<System drive>\Users\<installing user>\AppData\Local\Temp, and should be consulted in the event of an installation failure.
If the host is not already approved, add the file system host to the
PowerProtect Data Manager server.
Manage the File System agent provides more information.
NOTE If you change the FQDN of the client at any point, use the
Modify option under
Add/Remove programs to update the registration information for the
File System agent, and then restart the agent service on the client to reregister the client with the
PowerProtect Data Manager server.
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