- Notes, cautions, and warnings
- Preface
- Getting Started
- Preparing for a Deployment
- Licensing PowerProtect Data Manager
- PowerProtect Data Manager interoperability introduction
- Microsoft application agent, Oracle RMAN agent, and PowerProtect Data Manager interoperability
- File System agent interoperability and supported operating systems
- Memory optimization
- Scalability limits for vCenter server, VM Direct Engine, and DD systems
- PowerProtect Data Manager resource requirements in a VMware environment
- Requirements for an external VM Direct Engine
- Requirements for the PowerProtect Search Engine
- Network requirements
- Deployment
- Configuration
- Management
- Performing Updates
- Managing update packages
- Updating the version of PowerProtect Data Manager
- Updating from a released version of PowerProtect Data Manager that has been updated
- Update PowerProtect Data Manager from versions 19.10 through 19.13 to version 19.14
- Licensing
- Deployment Best Practices and Troubleshooting
- Glossary
PowerProtect Data Manager 19.14 Deployment Guide
Generate SupportAssist access key and PIN
An access key and PIN are required to configure a secure connection between PowerProtect Data Manager and SupportAssist. You only need to apply the access key and PIN once.
About this task
Use the following procedure to generate your SupportAssist access key and PIN:
Steps
- Go to the Customer Support website and log in to your account.
- In the search box, type PowerProtect Data Manager and click Search.
- Click Generate Access Key in the Quick links pane.
- Enter the product ID (serial number) in the search box.
-
In the
Create PIN
field, enter a 4-digit PIN.
Record the PIN for later use.
-
Click
Generate Access Key.
The access key is sent to the email address for your account.NOTE:It might take up to 5 minutes to receive the access key in your email.
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