- Notes, cautions, and warnings
- Preface
- Getting Started
- Preparing for a Deployment
- Licensing PowerProtect Data Manager
- PowerProtect Data Manager interoperability introduction
- Microsoft application agent, Oracle RMAN agent, and PowerProtect Data Manager interoperability
- File System agent interoperability and supported operating systems
- Memory optimization
- Scalability limits for vCenter server, VM Direct Engine, and DD systems
- PowerProtect Data Manager resource requirements in a VMware environment
- Requirements for an external VM Direct Engine
- Requirements for the PowerProtect Search Engine
- Network requirements
- Deployment
- Configuration
- Management
- Performing Updates
- Managing update packages
- Updating the version of PowerProtect Data Manager
- Updating from a released version of PowerProtect Data Manager that has been updated
- Update PowerProtect Data Manager from versions 19.10 through 19.13 to version 19.14
- Licensing
- Deployment Best Practices and Troubleshooting
- Glossary
PowerProtect Data Manager 19.14 Deployment Guide
Troubleshooting automatic downloads
Even if PowerProtect Data Manager has been configured to automatically download any new update package, there are a couple of conditions that disable this feature.
The following table describes the common issues with automatic downloads and how to resolve them.
| Issue | Reason | Resolution |
|---|---|---|
| Automatic downloads are disabled. | There is already an update package ready to install and displayed in the pane. | Delete or install the existing update package. |
| The wrong update package was automatically downloaded. | If there is more than one new package update available, the most recent one is automatically downloaded. | Delete the update package that was automatically downloaded, and then manually download and install the desired update package. |
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