PowerProtect Data Manager 19.14 Deployment Guide

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Upload an update package

If SupportAssist is not enabled, you do not want to enable it, and you know there is a new update package available that you want to install, then you need to manually upload it to PowerProtect Data Manager.

About this task

The Software Update > Install Update pane displays any update package ready to install. If an update package is already ready to install, it will be overwritten by this procedure.

Steps

  1. Download the update package from the Support Drivers & Downloads website.
  2. Log in to the PowerProtect Data Manager user interface as a user with the Administrator role.
  3. Click Settings icon, and then select Software Update.
  4. From the Software Update window, click Install Update.
  5. From the Software Update > Install Update pane, click Upload Package, and select the upload package to upload.
    NOTE:If an update package is already ready to install, you will be asked to confirm if you want to overwrite it.

Results

The update package is uploaded to PowerProtect Data Manager and displayed as ready to install in the Software Update > Install Update pane.

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