If SupportAssist is not enabled, you do not want to enable it, and you know there is a new update package available that you want to install, then you need to manually upload it to
PowerProtect Data Manager.
About this task
The
Software Update > Install Update pane displays any update package ready to install. If an update package is already ready to install, it will be overwritten by this procedure.
Steps
Download the update package from the
Support Drivers & Downloads website.
Log in to the
PowerProtect Data Manager user interface as a user with the
Administrator role.
Click
, and then select
Software Update.
From the
Software Update window, click
Install Update.
From the
Software Update > Install Update pane, click
Upload Package, and select the upload package to upload.
NOTE:If an update package is already ready to install, you will be asked to confirm if you want to overwrite it.
Results
The update package is uploaded to
PowerProtect Data Manager and displayed as ready to install in the
Software Update > Install Update pane.
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