PowerProtect Data Manager 19.14 Network-Attached Storage User Guide

NAS file level restore using File Search

Use the PowerProtect Search Engine to restore individual files and folders from one or more NAS backups.

1. Log in to the PowerProtect Data Manager user interface as a user with the Restore Administrator role.
2. From the PowerProtect Data Manager UI, select Restore > Assets, and then select the NAS tab.
   The Restore window displays the NAS assets that are available to restore.
3. Click File Search.
   The NAS File Search page opens and displays a list of search criteria fields.
4. Complete the search criteria fields. Using the search criteria,
   • Select Backed Up Files to filter files and folders that are backed up.
   • Select Skipped Files to filter files and folders that are skipped during the backup. On selecting Skipped Files, you can filter the results based on these failure types: ACL and File Issue.
   • You can filter results by name, by file type, by size, and by folder.
   • You can limit results to particular shares and appliances, by protocol, and by date.
   • Use the Show Only Files toggle to exclude folders.
   • Use the Last Backup Only toggle to exclude older backups.
   The search applies criteria as you type. The Results pane lists files and folders that match the criteria.
5. In the Results pane, select the files that you want to restore, and then click Add.
   The Results pane collapses and the current selections move to the Selected Files pane.
6. Return to the search criteria and repeat the previous steps as required to select additional files and folders. When you are finished, click Restore.
   The NAS Restore wizard appears, displaying the File Versions page.
7. If you selected different versions of files or folders from multiple backups of the same NAS asset, select how PowerProtect Data Manager should distinguish files and folders from different backups:

   Option	Description
   In the Same Folder	The restore appends a suffix to the filename. The suffix identifies the backup from which the file or folder was restored.
   In a Separate Folder	The restore uses separate folders to group files from different backups. The folder name identifies the backup from which the file or folder was restored.

   NOTE:If both of the following conditions are true, PowerProtect Data Manager restores the unchanged files and folders to a folder whose name reflects the most recent transaction ID.

   • You specify multiple versions of files and folders whose contents did not change between the selected backups.
   • You choose to restore to a separate folder.
8. Click Next.
   The NAS Restore wizard moves to the Location page.
9. Select a location to which PowerProtect Data Manager should restore the files and folders:

   Option	Description
   Restore and Overwrite the Original Files and Folders	The restore operation overwrites any files at the original location with the same names.
   Restore to an Alternate Share or Array	A table of available shares appears. Complete the following substeps.

   If you selected an alternate location:
   1. Select the destination share from the table.
   2. Review any warnings.
   3. Provide write access credentials for the destination share.
   4. Click Save.
10. Click Next.
    The Options page appears.
11. On the Options page, use the following options if required:

    Options	Description
    Timeout for Unresponsive Jobs	Select a timeout value for jobs that are unresponsive. When the timeout is reached, the NAS restore session is canceled. NOTE: The minimum and the default value is 30 minutes. The maximum value is 12 hours.
    Restore top level ACLs	Select this option to restore the top level folder settings of ACL along with the NAS backup.
    Troubleshooting mode	Enabling this provides different logging level options that helps with problem diagnosis. The available Log level options are: Info - Includes information such as status changes. This is the default log level for all protection jobs. Debug - Additional information that helps with problem diagnosis. Trace - The most detailed amount of information for complex problem diagnosis. NOTE:Generating the trace level logs deletes the older logs to optimize disk space, as the trace logs contain a large amount of information. See Review protection logs for more information about logs. NOTE: The log level specified in the troubleshooting mode takes precedence over the log level specified in the policy. The troubleshooting mode can be enabled for jobs such as manual backup, restore, file-level restore (FLR), and restarting jobs.

12. Click Next.
    The NAS Restore wizard moves to the Summary page.
13. On the Summary page, verify the details, and then click Restore to start the restore.
    NOTE: The Summary page displays an incorrect number of files and folders. Check the corresponding logs to see the exact number of files and folders that are restored. For additional information about logs, see Review protection logs.
14. Go to the Jobs window to monitor the restore.
    A restore job appears with a progress bar and start time. If a restore job for this asset is already in progress, PowerProtect Data Manager queues a new restore job.