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PowerProtect Data Manager 19.15 Kubernetes User Guide

Restore to original cannot be completed when datastore containing FCD is shared across vCenters

A Kubernetes Restore to Original fails with the following error when the datastore containing the PVC/FCD is mounted across multiple vCenter Servers:

Failed to open 'folder/fcd/_006c/_00c8/_004c/05f679e4ab8f47009ae1dac71e8f9242-000003.vmdk': DiskLib error 16392: Failed to lock the file 2023-02-06T23:29:44.195Z NOTICE: VDDK INFO Fail to open file [Vol1].

This operation is not supported by the VMware vSphere CSI driver. If this failure occurs, contact VMware support to:

  1. Unshare the datastores across vCenter Servers, and wait for the cache to update.
  2. Run reconcile on the shared datastore, as described in the following article.

After performing these steps, wait for the scheduled synchronization to refresh the cache, and then retry the Restore to Original.


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