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PowerProtect Data Manager 19.15 SAP HANA User Guide

Troubleshooting storage units

Review the following issues related to storage units in PowerProtect Data Manager.

Creating storage unit fails when maximum MTree and Users count on protection storage system reached

When you add a protection policy or create a storage unit in PowerProtect Data Manager, storage unit creation fails if you reach the maximum MTree and Users count on the selected protection storage system. PowerProtect Data Manager enables you to finish adding a protection policy without a storage unit. However, if you subsequently run a backup with this protection policy, the backup process is suspended indefinitely with no error message.

To continue backup operations, you must perform a cleanup on the protection storage system.

Discrepancy between storage unit capacity reported in PowerProtect Data Manager and protection storage Virtual Edition

Due to differences in space calculation (physical capacity versus logical capacity), there is a discrepancy between storage unit capacity reported in PowerProtect Data Manager and protection storage Virtual Edition. To see the storage unit capacity displayed in the PowerProtect Data Manager UI, select Infrastructure > Storage, select the storage system in the Protection Storage tab, and select More Actions > Manage Storage Units. For example, the protection storage unit capacity displayed in the PowerProtect Data Manager UI might be greater than the capacity displayed in DDVE.

To determine the storage unit capacity, use DDVE instead.


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